Privacy Policy

Last updated: July 2, 2026

1. What we collect

• Account data: email address, name, password hash.
• Usage data: template downloads, imports, AI generation history, credit balance.
• Content you provide: prompts and reference files you upload for AI generation; templates uploaded by contributors.
• Payment data: handled entirely by Paddle (merchant of record). We never store card details.

2. How we use it

To operate the Service (authentication, downloads, AI generation), send transactional emails (verification, password reset, application decisions), prevent abuse, and improve the product. We do not sell personal data.

3. Processors

We use trusted processors: Paddle (payments), Google Cloud (hosting, storage), Cloudflare (CDN, hosting), Resend (transactional email), and AI model providers (fal.ai, Google Vertex AI, ElevenLabs) that process your prompts and references to produce generations.

4. Retention

Account data is kept while your account exists. Generation history and uploads can be deleted from your account; backups clear within 30 days. You may request full deletion at support@getframeflow.app.

5. Cookies & storage

We use localStorage for your session token and preferences. No third-party advertising trackers.

6. Your rights

You may request access, correction, export or deletion of your personal data at any time via support@getframeflow.app.